would it be wrong to learn a little bit of spanish phrases for spanish speaking customers?

I work at a store where alot of our guests don’t speak much english or very good english. Would it be wrong of me to single them out to and use try to use spanish phrases (even if my spanish might not be good)? Or should I just attempt to speak to them in english as I would all customers?

Although you refer to is as "singling them out", you are really talking about acknowledging them at a personal level. However bad or good your Spanish is, you will have told them that you recognize them for what they are: Spanish-speakers.
The mere fact that you are considering this shows a fundamental quality for anyone in customer service: you realize that not everyone is the same. The ability and willingness to adapt to the customer will not only impress your customers, it’ll probably impress your boss, too.

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2 Responses to would it be wrong to learn a little bit of spanish phrases for spanish speaking customers?

  1. polly says:

    I’m sure they would appreciate you taking the effort to talk to them in their language. Why learn a little bit Spanish,why not be fluent in it…?
    References :

  2. dogtags says:

    Although you refer to is as "singling them out", you are really talking about acknowledging them at a personal level. However bad or good your Spanish is, you will have told them that you recognize them for what they are: Spanish-speakers.
    The mere fact that you are considering this shows a fundamental quality for anyone in customer service: you realize that not everyone is the same. The ability and willingness to adapt to the customer will not only impress your customers, it’ll probably impress your boss, too.
    References :
    35 years as airline cabin crew

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